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igor@skidweigh.com

Frequently Asked Questions

WHAT IS THE ACCURACY OF THE ED SERIES LIFT TRUCK SCALE?

All ED Series Lift Truck Scales are guaranteed to +/- 1% of capacity or better.

HOW LONG DOES IT TAKE TO INSTALL AN ED SERIES LIFT TRUCK SCALE?

On average it takes 2.5 hours to install both the pressure transducer and the Indicator.

DO I NEED ADDITIONAL PARTS TO INSTALL THE ED SERIES?

The only additional parts that may be required are an hydraulic T-Piece to tap into the main lift circuit.

HOW DO I KNOW IF AN ED SERIES LIFT TRUCK SCALE WILL WORK WITH MY FORK LIFT?

The ED Series will fit on any counterbalance regardless of make, model, capacity and voltage. For electric pallet trucks please refer to the ED2-EP.

HOW EASY IS IT TO CALIBRATE THE ED SERIES LIFT TRUCK SCALE?

The calibration process takes less than 5 minutes with a known weight and is as easy as pushing a button and entering the weight.

HOW OFTEN DO I NEED TO CALIBRATE THE ED SERIES LIFT TRUCK SCALE?

Once the ED Series is calibrated there is no need to calibrate unless the hydraulic system on the lift truck is damaged.

HOW DOES THE ED SERIES LIFT TRUCK SCALE WORK?

The ED Series Lift Truck Scale operates by reading the PSI changes in the lift trucks hydraulic system by way of a pressure transducer and converts it to know weight shown on the indicator.

CAN I PUT A ED SERIES SCALE ON AN ELECTRIC PALLET TRUCK?

Yes, there is an ED2-EP manufactured specifically for electric pallet trucks with ‘LIFT ACCURATE TECHNOLOGY’®.

CAN I REQUEST REQUEST CUSTOMIZED SOFTWARE APPLICATIONS?

Yes IVDT leads the industry at customizing the ED3 and ED4 for the specifics of customer applications.

CAN MY ED SCALE BE USED TO PREVENT OVERLOADING?

Yes IVDT manufacturers both the SLL option and the SkidWeigh OL to prevent overloading by notifying the operator of percentage of lifting capacity reached with a number of warning options.

WHAT IS THE WARRANTY ON THE IVDT PRODUCT RANGE?

IVDT manufacturers products to an industry leading 2 Year Warranty.

MY BUSINESS IS NOT IN NORTH AMERICA HOW CAN I PURCHASE A PRODUCT?

IVDT has been servicing legal trade partners all over the world for over 30 years.

ONCE ORDERED HOW QUICKLY CAN I RECEIVE MY PRODUCT?

With the exception of custom work, IVDT’s modular design allows for next day shipping in most cases.

DOES IVDT ALLOW DISCOUNTS FOR RESELL CUSTOMERS?

Yes IVDT partners with material handling dealers and weights and measure companies globally to access and service end users.

DOES IVDT SELL TO OEMS?

Yes in many cases IVDT and OEMs have partnered to create part numbers specific to their equipment.

DOES IVDT MANUFACTURER OTHER PRODUCTS THAN SCALES?

Yes IVDT specializes in productivity and safety equipment for the material handling industry, including Impact Management Systems, Fork Levellers, and Vehicle Management Systems.

DOES THE DEFENDER IMPACT MANAGEMENT SYSTEM SHUT DOWN MY LIFT TRUCK UPON IMPACT NOTIFICATION?

No studies have shown that systems that shut down the vehicle are compromising both safety and productivity.

CAN I USE MY SCALE WITH AN ATTACHMENT?

Yes you can use the ED Series Scale with a dedicated attachment or utilize the 2X option for attachments with Quick Disconnect options. If your lift truck has an Hydraulic Accumulator please make sure that you order it with the HA option with software adjustments to accommodate the delay in PSI stabilization.

CAN MY IVDT UNIT CONNECT TO OTHER Communication EQUIPMENT and or Systems?

IVDT manufacturers its scales, dimensioning systems, impact detection products, and vehicle management systems to connect and communicate through, bluetooth and network application. Therefore, printers and scanners are easily integrated to compliment any productivity cycle.

CAN I GET REPORTS ON THE EVENTS LOGGED BY IVDT EQUIPMENT?

Yes from the simplest of formats such as csv. to a preprogrammed automatic filing report. IVDT can provide data when and how you want it.